PRIVACY POLICY.

hope hub, inc. privacy policy.

Last Updated: 10/17/2025

Hope Hub, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our website, www.HopeHubATL.org (the “Site”), or otherwise give data to us in connection with our ministries, programs, and outreach.

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other identifying details you provide voluntarily (for example, when registering, giving, or contacting us).
  • Donation and Payment Information: When you give online, we may collect payment details (e.g. credit card number, bank routing info) — but note that all transactions are processed through secure third-party payment processors.
  • Technical & Usage Information: IP addresses, browser type, operating system, device identifiers, pages visited, time spent, and other usage data collected automatically.
  • Communications Data: Records of your correspondence and service interactions (e.g., messages, emails) when you contact us.

We use your information for these purposes:

  • To operate, maintain, and improve our website, programs, and services.
  • To communicate with you about Hope Hub, including updates, news, event invitations, and opportunities to serve or give.
  • To process gifts, grants, and donations, and to send you receipts or acknowledgments.
  • To comply with legal obligations, enforce our policies, and protect our rights and the rights of others.
  • To analyze use, trends, and user demographics, enhancing our effectiveness and reach.

We do not sell, rent, or trade your personal information. We may share your information in these limited circumstances:

  • With trusted service providers (e.g. hosting, email services, fundraising systems) who support our operations. They are required to keep your information confidential.
  • When required by law (e.g. subpoenas, court orders) or to protect the rights, property, or safety of Hope Hub, Inc., our staff, or others.
  • In the event of a merger or transfer, your information may be transferred to a successor entity under similar privacy obligations.

We do not share mobile/text opt-in data or personal phone metadata for marketing purposes unless you explicitly consent.

We employ reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. While no method is perfect, we strive for state-of-the-art security.

We retain your personal information only for as long as necessary to fulfill the purposes in this policy or as required by law. Financial, donation, and operational records are typically retained for at least seven (7) years.

  • You may opt out of receiving communications from us by following unsubscribe links or contacting us.
  • You may request access, correction, or deletion of your personal data subject to legal constraints.
  • For fundraising or marketing messages, we will honor your choice to decline further contact.

We may update this Privacy Policy periodically. When we do, we will post the revised policy on this page and update the “Last Updated” date. The revised policy will apply from the date posted.

If you have questions or concerns about this policy or your data, you can contact us:

Hope Hub, Inc. | Email: Hope@HopeHubATL.org | Phone: 404.795.8824 | Website: www.HopeHubATL.org

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Email

Hope@HopeHubATL.org

Call Us

404-795-8824

Find Us

P.O. Box 90127 - East Point, GA 30364

© 2025 Hope Hub, Inc.

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